Aristocrat is a premium supplier of on site and in field support for gaming machines and other gaming equipment in venues across the world.

Our experienced and dedicated staff provide the ultimate Technical Services solution for both Aristocrat manufactured gaming machines, systems and links, as well as all other manufacturers’ gaming products.

THE SERVICE

Our expertise has been developed from over 50 years experience in the Gaming Service Industry providing Workshop Repairs, On Site Preventative Maintenance, On Site Remedial Services, Installations, Moves, Upgrades, Conversions and Changes to all Gaming related equipment, and a comprehensive Spare Parts and Logistics service. Aristocrat is also committed to providing the appropriate resources and training to develop the capability of our people to maximise our capacity to deliver. Our focus in Training and Development is to assist in building the skills and knowledge that drive the performance of our Service Technicians across the business.

Preventative Maintenance

Keeping your gaming machines and other electronic gaming equipment operating at peak efficiency and performance requires time, dedication and a thorough knowledge of the technology. At Aristocrat Technology Services we pride ourselves in our ability to design maintenance programs combining both preventative and remedial services to ensure the earning capacity of your gaming machines.

Our Preventative Maintenance Program includes all brands of manufacturers gaming machines and associated equipment, all spare parts, including other manufacturer’s equipment, and all network systems at gaming machine level. Such programs have significantly impacted on the successful operation of the gaming floors of our contracted sites, encompassing reduced down time, decrease in parts used, and increase in the longevity of game life and performance.

Spare Parts and Logistics

With a commitment to quality and the availability of worldwide distribution, Aristocrat has the capacity to provide organisational infrastructure supporting parts replacement. We will provide a one stop solution for fast and reliable exchange and replenishment of parts on demand that involves a fast parts turnaround and a flexible delivery capability. We pride ourselves on flexible availability of parts inventory with committed and reliable service to our customers.