Last updated: 27 February 2013
INTRODUCTION
Aristocrat Technologies Australia Pty Ltd (ACN 001 660 715) and its related bodies corporate (as defined in the Corporations Law of Australia) (“Aristocrat” or “We”) are committed to complying with all privacy laws and principles in each jurisdiction in which they operate and to protecting personal and sensitive information from unfair and unauthorised use.
Aristocrat is also committed to ensuring that its employees are aware of their obligations in relation to the protection of personal and sensitive information.
This Privacy Policy is deemed to be incorporated into the Aristocrat website (“Website”) terms and conditions of use (“Terms of Use”) which are available on this Website and which you should read together with this Privacy Policy. The provisions of the Terms of Use apply as if set out in this Privacy Policy.
The Terms of Use, including this Privacy Policy, govern your access to and use of this Website and the collection, use and disclosure of personal information (ie information or opinions about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion) (“Personal Information”) by Aristocrat.
By accessing or using the Website you are deemed to agree to the Terms of Use, including this Privacy Policy and any amendment or update to the Terms of Use or Privacy Policy which is published from time to time. If you do not agree to the Terms of Use or this Policy, you must immediately exit and not access or use this Website.
Aristocrat may from time to time (with or without notice to you) amend or update the Terms of Use or Privacy Policy with immediate effect at its sole discretion. You should therefore regularly review the Terms of Use and Privacy Policy. By continuing to access or use this Website after such changes, you are deemed to agree to be bound by such changes.
COLLECTION OF PERSONAL INFORMATION
Aristocrat only collects Personal Information to the extent necessary to fulfil one or more of its functions and activities, and will do so only by fair and reasonable means. We make every attempt possible to only collect personal information directly from the individual to whom the information relates.
Personal Information collected by Aristocrat may include information you provide or volunteer when using this Website and information obtained from other sources, such as public records or bodies or private organisations. In a few areas on our Website and online customer support tools, we ask you to provide information that will enable us to enhance your site visit, to assist you with technical support issues or to follow up with you after your visit. It is completely optional for you to participate. For example, we request information from you when you:
• register on the Website;
• provide feedback in an online survey;
• submit your resume;
• request information from Aristocrat; or
• submit comments via the "Contact Us" form.
In each of the instances above, we may ask for your name, e-mail address, phone number, address, business name, position and contact telephone number, as well as other similar Personal Information that is needed to register or subscribe you to services or offers. If we ever ask for significantly different information we will inform you.
If you do not provide certain requested Personal Information to Aristocrat, Aristocrat may not be able to provide you with access to and use of this Website, provide you with access to Aristocrat’s other products and services, or to fulfil one or more of its functions and activities applicable to you.
USE AND DISCLOSURE OF INFORMATION
The Personal Information you provide will be kept confidential and used to support your customer relationship with Aristocrat. Among other things, we want to help you quickly find information on the Website and alert you to product upgrades, special offers, updated information and other new products and services from Aristocrat.
Aristocrat is not in the business of selling personal information to third parties. We will only record your e-mail address if you send us a message. Your e-mail address will only be used for the purpose for which you have provided it and it will not be added to a mailing list or used for any other purpose without your consent.
Aristocrat may use and disclose (and you are deemed to consent to Aristocrat using and disclosing) your Personal Information: (a) for the primary purpose for which it was collected and any related purposes, including where necessary or desirable to: (i) provide this Website and associated material and services to you; (ii) manage Aristocrat’s relationship with you; and, (iii) obtain professional, financial, technical, administrative or other advice and services in connection with the operation of Aristocrat’s business; (b) for direct marketing, including to provide you with information about: (i) this Website and associated material and services; (ii) Aristocrat’s other products and services; and (iii) information about products and services available from Aristocrat’s affiliated entities; (d) to investigate, prevent or take action regarding any breach or suspected breach by you of the Terms of Use or the rights of any person; and, (e) for any purpose to which you subsequently consent from time to time.
Aristocrat may also use or disclose Personal Information where:
• Aristocrat believes that the use or disclosure is necessary to lessen or prevent a serious or imminent threat to an individual’s life, health or safety, or a serious threat to public safety.
• Aristocrat uses or discloses information for an investigation or reporting on suspected unlawful activity.
• the information is legally required or authorised to be used or disclosed.
• the use or disclosure is required to allow an enforcement body to perform its duties.
Agents or contractors of Aristocrat who have access to your Personal Information and prospect information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for Aristocrat. Aristocrat may enhance or merge your information collected at its Website with data from third parties for the purpose of marketing products or services to you, but we will ask for your consent to do this.
This Website does not provide facilities for the secure transmission of information across the Internet. Users should be aware that there are inherent risks transmitting information across the Internet.
ARISTOCRAT WILL NOT DISCLOSE YOUR PERSONAL INFORMATION TO ANY OUTSIDE ORGANIZATION FOR USE IN MARKETING WITHOUT YOUR CONSENT
Your Personal Information (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation without your consent. Your Personal Information may be shared with agents or contractors of Aristocrat for the purpose of performing services for Aristocrat.
TRANS-BORDER DATA FLOWS
Aristocrat may transfer (and you are deemed to consent to Aristocrat transferring) your Personal Information outside of Australia in the following circumstances:
• where Aristocrat reasonably believes that the person who will receive your Personal Information is subject to effective data protection obligations;
• where the transfer is necessary for the performance of any contract between you and Aristocrat or for the implementation of pre-contractual measures;
• where the transfer is for your benefit and it is impractical for Aristocrat to obtain your consent, but if it were practical you would be likely to consent; and
• as required or authorised by or under law, and where you subsequently consent from time to time.
SECURITY OF INFORMATION
Aristocrat will take reasonable steps to protect and secure your personal information to ensure your information is protected from misuse, loss, theft, and unauthorised modification, access or disclosure. Aristocrat takes reasonable steps to destroy or permanently de-identify any Personal Information that is no longer needed for any purpose.
ACCURACY OF PERSONAL INFORMATION
Aristocrat endeavours to ensure that the Personal Information it collects, uses or discloses, is accurate, complete and up to date. We seek your assistance by asking you to contact us if your Personal Information changes or you believe the information held on file is incomplete.
ACCESS TO AND CORRECTION OF PERSONAL INFORMATION
Under the Privacy Law, individuals have a right to complete access to their records. You may (free of charge) request that Aristocrat confirm whether it holds any Personal Information about you and, where applicable, request that Aristocrat provide you with a copy of your Personal Information. Aristocrat will make available to you, in most situations, any Personal Information it holds about you. Aristocrat is permitted to charge you for reasonable costs incurred in providing you with access to your information.
In certain circumstances, Aristocrat may not be able to provide access, such as where:
• access would have an unreasonable impact on the privacy of others;
• we are required by a law enforcement agency to withhold the information;
• the information may affect current legal proceedings;
• the information may affect the health or safety of another individual.
If you are able to establish that your Personal Information is not accurate, complete or up to date, Aristocrat will take reasonable steps to correct such Personal Information so that it is accurate, complete and up to date. If you and Aristocrat are unable to agree about whether your Personal Information is accurate, complete and up to date and you request that Aristocrat associate with your Personal Information a statement claiming that such Personal Information is not accurate, complete or up to date, Aristocrat will take reasonable steps to do so.
PRIVACY AND DATA SECURITY ON OUR WEBSITE
At Aristocrat, your right to privacy and data security is a primary concern. Below are the guidelines we use for protecting the information you provide us during a visit to our Website or when you use our online support offerings.
Customised Experience
New technologies are emerging on the Internet that help us deliver customized visitor experiences.
When you look at our Website, Aristocrat makes a record of your visit and logs the following information for statistical purposes:
• Your server address;
• Your top level domain name (for example .com, .gov, .au, .uk etc);
• The date, duration and time of your visit to the site;
• The pages you accessed and documents downloaded;
• The previous site you have visited;
• The type of browser you are using.
If you do not want us to collect this information, please do not access our Website, or disable the “cookie” feature on your web browser.
Cookies
A cookie is a small data file that can be used to track use on a website. More information about cookies can generally be found in the “help” (or similar) section of your computer’s internet browser. At Aristocrat, we primarily use cookies to help us determine which service and support information is appropriate to your machine and to maintain your shopping experience in our online store. Our use of this technology does not mean that we automatically know any information about you. We might be able to ascertain what type of computer you are using, but beyond that, our use of cookies is designed only to provide you with a better experience when using the Website.
Aristocrat has no desire or intent to infringe on your privacy while using the Website. Cookies can be either "persistent" or "session" based. Persistent cookies are stored on your computer, contain an expiration date, and may be used to track your browsing behaviour upon return to the issuing website. Session cookies are short-lived, are used only during a browsing session, and expire when you quit your browser.
You can disable cookies on your web browser, although this may interfere with your use and enjoyment of the Website.
Access to Information Collected
Aristocrat will not make an attempt to identify users or their browsing activities. However, in the unlikely event of an investigation, a law enforcement agency or other government agency may exercise its legal authority to inspect Aristocrat's or our Internet Service Provider's logs.
Third-Party Sites
Please be aware that other websites that may be accessed through our Website may collect your personally identifiable information about you. The information practices of those third-party websites linked to the Aristocrat Website are not covered by this privacy statement. You are solely responsible for maintaining the secrecy of your passwords or any account information. Please be careful and responsible whenever you're online. If you post Personal Information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your Personal Information, Aristocrat cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.
CONTACTING US
To ensure we protect your information, any requests for access should be made in writing to the Privacy Officer at Aristocrat.
Any questions concerning the use of material on this Website should be directed to the web administrator. If you have any questions regarding our privacy practices or this Privacy Policy, please do not hesitate to contact our Privacy Officer.